Break Free From Your MSP Contract Today

Our Contract Buyout Program is designed to help businesses transition away from their current MSP without incurring costly Early Termination Fees (ETFs). We offer three flexible models: Upfront Buyout, where Whitehat covers your ETF costs immediately; Phased Credit Buyout, which applies credits toward your ETF over time; and Back End Recovery, which structures payments to offset termination costs. This program allows you to upgrade to superior IT services without being held hostage by prohibitive exit fees.

We offer three distinct models to accommodate different business needs. The Upfront Buyout provides immediate relief from your ETF obligations. The Phased Credit Buyout applies credits to your service fees over time to offset the termination costs. The Back End Recovery model structures your new service agreement to recover the buyout investment through long-term partnership. During your consultation, our experts will help determine which model best suits your specific situation and financial requirements.

Most businesses with existing MSP contracts that include Early Termination Fees qualify for our program. However, eligibility depends on several factors including your current contract terms, remaining contract duration, monthly service value, and your business's IT needs. The best way to determine eligibility is to schedule a consultation and bring your current MSP contract for our team to review. We'll evaluate your specific situation and recommend the most appropriate buyout solution.

You should bring a complete copy of your current MSP contract, including all amendments and service agreements. This documentation helps us understand your existing obligations, identify the specific termination clauses and fees, and determine which buyout model would work best for your situation. Additionally, be prepared to discuss your current IT pain points, service expectations, and business goals so we can ensure a seamless transition to Whitehat's managed services while addressing your specific needs.

Beyond eliminating ETF costs, transitioning to Whitehat provides numerous benefits including our 24/7 rapid support, proactive issue resolution (40% of issues resolved before end users notice), industry-leading Citrix and VMware expertise, and exceptional login performance (17-second average Citrix login). You'll also benefit from our fixed pay-per-use pricing model, dedicated Virtual CIO, and continuous security and compliance monitoring. Our white-glove service approach ensures you receive personalized attention and strategic IT guidance aligned with your business objectives.